Privacy Policy

1. Introduction

Welcome to PhotoStrata! This application ("App") is developed and operated by Stjarna Labs Pvt. Ltd. ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

This Privacy Policy explains how we handle information in connection with your use of the PhotoStrata app. Our core privacy principle is simple: We do not collect any data from you unless you explicitly choose to provide it to us.

2. Information We Collect

PhotoStrata is designed to function without collecting any personal data automatically. We only collect information if and when you voluntarily submit it to us through specific actions within the App.

The only instances where we might collect information are:

• When you contact Customer Support or provide feedback: If you use a feature within the App to send us a support request, a bug report, or general feedback, you may be asked to provide information such as your name, your email address, and the content of your message, including any details or attachments you provide.

This information is collected solely for the purpose of responding to your inquiry.

3. How We Use Your Information

The information you voluntarily provide is used exclusively for the following purposes:

• To Respond to Your Requests: To provide you with customer support, answer your questions, and resolve any issues you report.
• To Improve Our App: To analyze the feedback you provide to help us fix bugs, improve features, and enhance the user experience of PhotoStrata.

We do not use your information for marketing, advertising, user profiling, or any other purpose. We do not sell, rent, or share your personal information with any third parties for their marketing purposes.

4. Data Sharing and Disclosure

Stjarna Labs Pvt. Ltd. will not share or disclose your submitted information with any third party, except in the following limited circumstances:

• To Comply with the Law: If we are required by law, court order, or other governmental authority to disclose information.
• To Protect Our Rights: To protect the rights, property, or safety of Stjarna Labs Pvt. Ltd., our users, or the public as required or permitted by law.

5. Data Retention and Deletion

We believe in data minimization and only hold your information for as long as it is necessary.

• 90-Day Retention Period: Any personal information you submit to us (e.g., through a support ticket or feedback form) is automatically and permanently deleted from our systems 90 days after it is received. This period allows us to ensure your issue has been fully resolved and to analyze feedback effectively.
• Your Right to Request Earlier Deletion: You have the right to request the deletion of your data at any time, even before the 90-day retention period is over. To do so, please send a request to the contact email listed in Section 8 of this policy. We will process your request and confirm the deletion of your data promptly.

6. Data Security

We implement reasonable administrative and technical safeguards to protect the information you provide from loss, misuse, and unauthorized access or disclosure. However, no electronic transmission or storage is 100% secure, so we cannot guarantee its absolute security.

7. Children's Privacy

PhotoStrata is not intended for use by children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect any personal information from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please do not hesitate to contact us.